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Web Operations Technical Specialist

Web Operations Technical Specialist

Job ID 
2017-1303
# of Openings 
1
Job Locations 
US-PA-Ft. Washington
Posted Date 
11/27/2017
Category 
Marketing

More information about this job

Overview

PetroChoice, a leading distributor of lubricants, oils, fluids, and greases is currently recruiting a Web Operations Technical Specialist for our Ft. Washington, PA office. Our history is marked by consistent growth and expansion, which has significantly widened our scope of experience and capabilities as a lubricant distributor. Our mission is to provide lubrication solutions that create value for our customers. We will realize this mission through our commitment to our employees as well as to the highest standards of service, quality, integrity, and safety.

 

We are a premier distributor of lubricants and services to thousands of companies in many states including Pennsylvania, Maryland, Ohio, Minnesota, Wisconsin, New Jersey, North Carolina, Florida, Tennessee, Kansas, Colorado, and Nebraska among others. In fact, we distribute and offer our services from more than 50 locations in 32 states every day and include top brands of oils, greases, and other lubricants.

 

SUMMARY  

The Web Operations Technical Specialist will lead the efforts to create compelling digital and web platforms. They will lead PetroChoice’s website strategy and development, for multiple websites, while championing a data-driven approach that will support PetroChoice’s long term plans. The Web Operations Technical Specialist will have a deep understanding of e-commerce/digital trends and experience in configuring or developing website functionality, enhancements, and integrations. As a Web Operations Technical Specialist you will lead the centralization and migration of multiple websites, domain names, technical partners and system administration. The candidate will also evaluate and provide technical direction for future web projects requiring design, development, and systems integrations with technical partners.

 

The ideal candidate will have:

 

 At least 3 years experience managing and/or building out ecommerce and website functionality, enhancements, and data integrations as well as managing work with a technical partner/vendor

  • At least 3 years experience in designing systems architecture to support ecommerce and omnichannel digital marketing initiatives
  • Experience with Magento required
  • Experience in evaluating and implementing Content Management Systems and web platform technologies
  • Must have a deep understanding of web based applications, implementation methodologies, and a general technical aptitude
  • HTML and/or JavaScript experience is PLUS
  • Experience integrating web data with Salesforce a PLUS
  • Requires a bachelor's degree OR equivalent combination of education and experience

 We offer a competitive starting salary; a comprehensive benefit package, including medical/dental/vision, 401K plan; paid time off; company paid long term disability and company paid life insurance.

 

Click “Apply” to apply to this position or visit www.petrochoice.com to view all of our current openings.

EOE

 

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time.   All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.

 

The incumbent will be responsible for the following:  

  • Daily website maintenance across all digital properties (B2B & e-commerce); including troubleshooting, site changes, data integrations and QA/UAT.
  • Evaluating solutions and providing direction to development/technical partners for upcoming initiatives.
  • Consolidating and centralizing current website platforms, hosting vendors, and domains.
  • Leading a website data integration project for a Salesforce Marketing Cloud implementation.
  • Designing and developing wireframes, business requirements documentation, and functional requirements documentation for website replatform project.
  • Working with the Content Specialist to input product assets, promotions, and pricing changes into the Magento ecommerce platform, while following best practices.
  • Working with Brand Managers to ensure brand guidelines are representing PetroChoice properly across all web and digital platforms.
  • Partnering with the PetroChoice IT team to develop new integration initiatives and drive online excellence.
  • Creating solid, sustainable, and scalable processes to guide web executions.

 

Qualifications

COMPENTENCY To perform the job successfully, an individual should demonstrate the following competencies:

  • Ability to juggle multiple priorities while delivering quality work product.
  • All-in attitude – takes personal ownership; completes tasks on time or notifies appropriate person with an alternate plan.
  • Ability to manage and work with technical/development vendors; able to translate “technical” concepts to present to executive stakeholders.
  • Ability to proactively make recommendations for technology platforms, improvements, or new initiatives.
  • A "can-do" attitude; seeks increased responsibilities; looks for and takes advantage of opportunities.
  • Ability to think critically and problem solve in order to present possible solutions not issues or problems.

  • Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
  • Interpersonal - focuses on solving conflict, not blaming; keeps emotions under control; remains open to others' ideas and new processes.
  • Team Work - contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members. Proven ability to influence cross-functional teams without formal authority.
  • Delegation - delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities.
  • Ethics - treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
  • Oral Communication – Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; participate in meetings.
  • Quality – demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance, monitor own work to ensure quality.
  • Quantity – meet productivity standards, complete work in a timely manner; strive to increase productivity, work quickly. Ability to work independently at the "pace of digital".

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION/EXPERIENCE:

Bachelor's degree (B.A.) from four-year College or university with at least 3 years related experience.

 

LANGUAGE ABILITY:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

MATH ABILITY:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

COMPUTER SKILLS:

To perform this job successfully, an individual should have working knowledge of Word Processing software; Spreadsheet software, Inventory software and experience working in an enterprise wide system. Experience working in and ERP environment is desirable.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.