• Data Base/CRM Administrator

    Job Locations US-PA-Avoca
    Posted Date 4 weeks ago(10/16/2018 10:52 AM)
    Job ID
    # of Openings
    Credit & Collections
  • Overview

    PetroChoice, a leading distributor of lubricants, oils, fluids, and greases is currently recruiting for a Data Base/CRM Administrator for our Avoca, PA facility due to growth. 



    What We Offer:

    • Competitive starting salary
    • Major Medical/Dental/Vision
    • 401k Company Match
    • Paid time off & Holiday Pay
    • Company paid life insurance
    • Company paid long term disability


    • Keeps data accurate (eliminate duplications, prevent missing information, TSM reassignments, repair incorrect data, and inactivate data as needed)
    • Develops and maintains lead tracking systems.
    • Customer Pricing Set-up - add, remove, change, and repair all pricing libraries on customers.
    • OSP maintenance – create job contract pricing, maintenance
    • Sales/Customer service support
    • New Item ID set up – add new items, repair existing items as needed
    • New Supplier set up – add new suppliers, repair existing suppliers as needed
    • New Vendor set up – add new vendors, repair existing venders as needed
    • New Customer Set up – add new customers, change or repair existing customers as needed, enter tax data as needed on customer accounts
    • New Ship To Set up – add new ship to data, change or repair existing ship tos, enter tax data as needed, add initial calendar base (autofill delivery) set up
    • New Customer Contact Set up – add new contacts to the CRM, maintain or inactivate contacts as instructed




    To perform the job successfully, an individual should demonstrate the following competencies:


    • Analytical - synthesizes complex or diverse information; collects and researches data; Uses intuition and experience to complement data; designs work flows and procedures.
    • Problem Solving - identifies and resolves problems in a timely manner; develops alternative solutions.
    • Interpersonal - maintains confidentiality; keeps emotions under control; remains open to others' ideas and tries new things.
    • Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills;
    • Written Communication - writes clearly and informatively; varies writing style to meet needs of the intended readers.
    • Business Acumen - understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition.
    • Diversity - shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
    • Ethics - treats people with respect; keeps commitments; inspires the trust of others; upholds organizational values.
    • Dependability - takes responsibility for own actions; commits to long hours of work when necessary to reach goals.
    • Initiative - takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
    • Judgment - displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.




    H.S Diploma


    Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.

    MATH ABILITY:           

    Ability to apply advanced mathematical concepts such as exponents, regression analysis and logarithms. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.  Excellent analytical skills with notable understanding of statistical methodology.


    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to read and understand journal entries and the flow of information through a general ledger. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.



    To perform this job successfully, an individual should have demonstrated experience using Crystal Reports, Reportsmith or other reporting programs.  Also, must be proficient in Microsoft Excel, Microsoft Word, Access, PowerPoint. Experience working in an ERP environment is desirable and experience with the Prophet 21 ERP system is a plus.



    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The noise level in the office work environment is usually quiet.



    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


    While performing the duties of this job, the employee is regularly required to sit; talk or hear and use hands to finger, handle, or feel.  The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.




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