This position is responsible for routing and scheduling lubricant deliveries from designated PetroChoice facilities. Development and implementation of delivery policies and procedures are the cornerstone of this position. Dispatcher is primarily responsible for monitoring delivery intervals and making appropriate adjustments thereto. In addition, this position serves as a quality control checkpoint with respect to the Inventory, Customer Service and Sales teams’ accurate performance and adherence to policies and procedures. This position interfaces with Customer Service and Inside Sales with respect to route changes and scheduled deliveries in order to facilitate telemarketing to scheduled accounts or delivery areas.
Include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma/GED Required. Experience in dispatch, logistics, or warehousing preferred but not required.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should be fluent in the use of computers and software such as Microsoft Word, Excel, PowerPoint, Outlook and other report writing and project planning software. Experience working in an ERP environment is desirable. Experience with Roadnet is preferred.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to noisy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be able to lift and /or move up to 40 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is mostly required to sit; occasionally required to stand or walk.