SUMMARY: PetroChoice, a leading distributor of petroleum-based lubricants in the US is looking for an AR Supervisor to join the team. This position will be a leader in the Accounts Receivable team and will report to the Senior Accounting Operations Manager. The AR Supervisor leads and manages the day to day collections processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
" Manage, coach, and mentor the AR team, facilitating their growth and development.
" Monitor A/R Aging, credit policy and work closely with clients to ensure that accounts are paid on a timely basis.
" Foster a collaborative and efficient work environment, promoting teamwork and a customer-centric approach.
" Recommends accounts for collection escalation to 3rd party collection agencies
" Reviews existing collections process and advises of best practice and opportunities for improvement
" Determine and assign credit limits and terms for new customer accounts
" Reassessing credit limits and terms for existing customers
" Contact customers via e-mail and/or telephone regarding past due balances and disputes
" Proactively manage and recover severely overdue customer accounts, including the issuance of late notices, final demands and/or credit hold notices
" Provide support to various departments and customers, resolving inquiries related to billing, account standings, and payment arrangements
" Produce and analyze reports for management detailing accounts receivable aging changes and balance fluctuations
" Other special projects as assigned.
COMPETENCY:
To perform the job successfully, an individual should demonstrate the following competencies:
" Leadership - ability to motivate and lead a team in a hybrid environment
" Willingness to jump into the details and lead the team from the front in a hands on manner
" Credit Analysis and collections skills
" Strong attention to detail
" Continuous improvement mindset
" Ability to multi-task
" Complex problem solving - identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
" Ability to maintain a responsive attitude and mindset
" Ethics - treats people with respect; inspires the trust of others; works with integrity and ethically.
" Understanding our Corporate values and building them into your daily work and leadership style
" Promote and Respect Diversity and Inclusion
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree in Accounting, Business, or Finance from an accredited college or university.
3 to 5 years of in the seat collections experience and 2-3 years of supervising a team experience
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, and internet software. History of working with a dual monitor set up or willingness to adapt to it.
Equipment:
None
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work while sitting; use hands; and reach with hands and arms; talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.